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Company Name:
Allstate Security Industries, Inc
Phone:
8063543200
Email:
INFO@ALLSTATESECURITY.COM
Address 1:
3433 Plains Blvd
Address 2:
City:
Amarillo
State:
TX
Zip:
79102
Position Title:
Dispatcher
Number of Openings:
Position Type:
Dispatcher
Position Type Other Description:
6-5-2018
Start Date:
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will address active alarms, troubleshoot with customers, receive service requests, transmit messages and insert account data. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multitask as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. Receive and Dispatch on active alarms Receive emergency and non-emergency calls and record significant information Address problems and requests by transmitting information or providing solutions Prioritize calls according to urgency and importance Use radio, phone or computer to send emergency responders to appropriate locations Provide technicians with information about accounts and service requests Enter data in computer system and maintain logs and records of daily tasks, activities and other information
Duties:
Must Haves Tech-savvy with knowledge of relevant methods (Google Drive) Fast typing with experience in data entry Outstanding phone etiquette Proficient in English (oral and written) Ability to stay calm in high stress environments Outstanding organizational and multitasking abilities Active listener with excellent communication skills Interactive social skills Sound judgement and critical thinking High school diploma No Felonies or Class A Misdemeanors Willingness to work weekends, holidays and occasional overtime Would like to Have Proven experience as dispatcher or relevant position Knowledge of procedures and guideline for emergency situations Bilingual (oral and written) College experience
Experience Required:
Wage or Salary:
Per Hour
Approximate Work Hours or Days:
Hours
Contact, Melinda Braden Call 806-354-3200 email us at
info@allstatesecurity.com
or apply through our career center at
https://www.allstatesecurity.com/contact/allstate-careers
How to apply: